Monitoring And Evaluation Mechanisms

CSR Key Performance Indicators (KPIs)

At Mytrah, we believe that setting C-SMART objectives and measuring results through agreed upon Key Performance Indicators (KPIs) in terms of output, outcome and impact are the pre-requisites to any successful project / programme. Our KPIs, therefore, include parameters which are:

  • Challenging
  • Specific
  • Measurable
  • Attainable
  • Replicable & Reliable
  • Time bound

Social Cost Benefit Analysis, Social Return on Investment (SROI) and other measurement methods are also used where applicable and / or feasible to measure the success of projects / programmes.

Partnership approach

The Mytrah Group partners with the government, CSOs / NGOs and other organizations based on the following criteria:

Credibility and proven track record of the partnering organisation

Technical expertise in the specific project being considered

Experience in ground-level operations in the project area

Ability to meet 20% to 30% of the project cost, either in cash or in kind, including community contributions

Project monitoring

The Mytrah Group ensures monitoring indicators are aligned to each of its projects. Projects are monitored on a periodical (fortnightly, monthly, quarterly and so on) basis depending on the needs of a specific project. The following systems and documents are then introduced in each project:

Project profiles at the site and HO levels

Management Information System (MIS)

Records and registers at the site and HO levels

Reports at the site and HO levels

Visit reports

Project review

Monthly and / or quarterly reviews are conducted on the site for every project. These reviews cover the following areas / parameters:

Timeframe assessments

Costs vs Budgets assessments

Output delivery

Assessment of outputs leading to outcomes

Community responses

Reasons for not meeting pre-decided / agreed on targets

Recommendations on mid-course corrections

Project evaluation

Projects and programmes are evaluated mid-course during their implementation as well as at the end of the specified period. This evaluation is carried out mainly to assess the impact on the target population. The impact evaluations cover:

Achievement of project objectives

Outcomes leading to impact

Social cost benefit analysis

Social return on investment

Identification of reasons for non-achievement of objectives and contributing factors for achieving targets